CloudForestx Privacy Policy
What is covered by this Privacy Policy?
We at CloudForestx are committed to ensuring our customer and site vendors’
privacy and security. Hence, in this Privacy Policy, we highlight how we
collect and use the information provided to us by our customers in
connection with their use of our website and use of our Services.
Page Navigation
- Personal Information We Collect About You and How We Collect It
- How We Use Your Personal Information
- Sharing Your Information
- Third-Party Use of Cookies and Other Tracking Technologies
- Keeping Your Information
- Seeing Advertisements for cloudforestxx.com Online
- Links to Other Sites
- Children’s Privacy
- Additional Information for Certain Jurisdictions
- Customers in the EU
- Changes to This Privacy Policy
- Contact Us
Personal Information We Collect About You and How We Collect It
Details You Directly Provide to Us
CloudForestx collects any detail/information you provide to us concerning
our products (the "Services"), including information you provide when you:
- Create or administer your CloudForestx account;
- Register for a CloudForestx event or webinar;
- Communicate with us via phone, email, or otherwise; or
-
Complete a form, questionnaire, support ticket, or other information
request form.
The type of information you will provide to us will include:
-
Information about your Cloud service provider account, like the account
holder's name, company name, username, access keys, and passwords;
-
You name, email address, physical address, phone number, or other critical
contact information;
- Corporate and financial information;
- Payment details, such as credit card and band information.
-
Your organization and contacts details, like colleagues or people within
the organization.
Automatic Information
CloudForestx automatically collects necessary details as you interact with
or navigate through our website or Services, download our content, open our
emails, or click on links in our emails, or communicate with us. The types
of information automatically collected by us include:
-
Information about network and connection, like your computer's Internet
Protocol (IP) address;
- Type and version of your browser;
-
Pages of our website or Service you visit, its time and date, and the time
spent on different pages;
- Your device or computer location.
- Content interaction information, like content downloads;
- Identifiers and details contained in cookies.
Information from Other Sources
CloudForestx may also collect information from third parties, such as our
business partners. This includes:
-
Information about marketing and sales generation, including your name,
email address, physical address, phone number, and other similar contact
details.
How We Use Your Personal Information?
CloudForestx uses the information, including your personal information, that
we collect about you or that you provide to us for the following:
- To present you our website and its contents;
- Offer, maintain, and enhance our Services;
-
Assist with internal functions like auditing, data analysis, and research
to improve the Services;
-
Send notices to you about critical modification in our terms of service
and policies;
- Service marketing and promotion;
-
Perform our obligations and enforce our rights arising from any contracts
entered between you and us, including billing and collection;
-
Inform you about special offers, the latest products, any new updates, and
upcoming events. This may be done through email if you have said that we
can. Note: You can always opt-out of being on our mailing list by clicking
the "unsubscribe" link in the emails.
Sharing Your Information
You need to know that we are not in the business of selling information and
do not sell/provide your information to third parties. We want to gain and
maintain your trust, and believe this is essential for us to do that.
However, we may share your information with:
-
Professional service providers, like marketing agencies and advertising
partners to successfully provide the Services to you;
-
Third Parties, whose services are purchased by you through our Services.
You will be informed when a third-party is involved in your transactions,
and we share the related information of those transactions with that third
party;
-
Buyer or other successors. With the continuous development of our
business, we might sell or buy businesses or services. In which case,
personal information generally is one of the transferred business assets
but remains subject to the promises made in any pre-existing Privacy
Policy;
We may also disclose your personal information for the following reasons:
-
To comply with any court order, law, legal process, as well as to respond
to any government or regulatory request.
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To enforce or apply our terms of use and other agreements for billing and
collection purposes, etc.
-
In case disclosure is required or appropriate to protect CloudForestx's,
our customers and others’ rights, property, or safety.
Third-Party Use of Cookies and Other Tracking Technologies
Tracking Technologies and Advertising.
-
Cookies: To track the activity on our website and hold certain
information, CloudForestx uses cookies and similar tracking technologies.
Cookies are files with a small amount of data, consisting of an anonymous
unique identifier. These cookies are sent to your browser from a website
and stored on your device. Beacons, tags, and scripts are other tracking
technologies also used to accumulate and track information and to improve
and analyze our website. Your browser can be instructed to refuse all
cookies or to indicate when a cookie is being sent. However, if you don’t
accept cookies, you may not be able to use some portions of our website.
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Examples of Cookies we use:
- Session Cookies: To operate our website.
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Preference Cookies: To remember your preferences and various settings.
- Security Cookies: For security purposes.
-
Do Not Track Signals: We do not support Do Not Track (“DNT”), which
is a preference that can be set by you in your web browser to inform
websites that you do not want to be tracked. This can be enabled or
disabled by visiting the Preferences or Settings page on your web browser.
-
Disabling Cookies: You can disable cookies by setting your browser
to not accept cookies. However, since our application relies on cookies
for proper operation, disabling cookies may lead to a poor experience.
Keeping Your Information
We will keep your information until you are using the Services, if it is
needed to offer you Services, or (in the case of any contact you may have
with our support team) it is required to provide support-related reporting
and trend analysis only.
We may also keep some of your information as required, even after you have
terminated your use of the Services or it is no longer needed to provide the
Services to you to meet legal or regulatory requirements, resolve disputes,
prevent fraud and abuse, or enforce our terms and conditions.
Seeing Advertisements for cloudforestx.com Online
We use online advertising to inform you what we are up to and to assist you
in finding our products.
Like many other organizations, we target our CloudForestx banners and ads to
you when you visit other websites and apps. This is done with the help of a
variety of digital marketing networks and ad exchanges like Google Analytics
and Google Adwords, and a range of advertising technologies like web
beacons, pixels, ad tags, cookies, and mobile identifiers.
Links to Other Sites
Our Services or website pages may contain links to other sites that are not
operated or managed by us. If you click on these third-party links, you will
be directed to their site. We strongly advise you to review the Privacy
Policy of the sites you visit, as we do not have any control over and assume
no responsibility for the content, privacy policies, or practices of any
third-party sites or services.
Children’s Privacy
CloudForestx's Services are not to be used by those under the age of 16.
We do not knowingly gather any personally identifiable information from
anyone under the age of 16. If you are a parent or guardian, who is aware
that your child has offered us their personal information, please reach out
to us. In case, we become aware that we have gathered any personal
information from a child, without verification or parental consent, we will
take the necessary steps to completely remove that information from our
servers.
Additional Information for Certain Jurisdictions
Customers in the EU: Please check out the section "Customers in the
EU" below, as EU citizens may have additional personal information rights
and choices.
Customers in California: Please check out the CloudForestx Privacy
Notice for California Residents, available here, as residents of California
may have additional personal information rights and choices.
Customers in the EU
Controller of Personal Data: is the data controller responsible for
your personal data.
Personal Data Definition CloudForestx defines personal data as any
detail or information associated with an identified or identifiable natural
person. We collect limited information that falls under GDPR but is not
limited to:
- First and Last Name
- Email Address
- IP Address
- Phone Number
- Physical Address
- Other Contact Information
Processing: Your personal data is processed by us on one or more of
the following legal bases:
-
As required to enter into a contract with you or a legal entity you
represent, to carry out our contractual obligations, provide our Services,
respond to your requests, or provide customer support.
-
Where we have a legitimate interest, as defined in this Privacy Policy
(see How We Use Your Personal Information above);
-
As necessary to comply with the relevant legal obligations, including
to:
- Respond to lawful requests and orders;
- With your consent.
Data Transfer: Our services are provided from the US, which means
your data is transferred from the EU to the US. We ensure your privacy and
rights are protected through the use of the European Commission's standard
data protection clauses. Find more details about these here:
http://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX:32010D0087.
Furthermore, we take all the necessary steps to make sure your data is
treated securely and as per this Privacy Policy and none of your personal
information is transferred to an organization or a country until there are
adequate controls in place including the security of your data and other
personal information.
Your Rights
If you are located in the EU, you have various rights relating to your
personal information, such as:
-
Right to be informed: You have the right to be provided with
certain details of the information that defines their relationship with
the controller.
-
Right to access: You have the right to know about the personal data
that CloudForestx holds about you, and why and how we hold the data.
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Right to erasure: You have the right to ask CloudForestx to
restrict your personal data processing, under certain conditions.
-
Right to object to processing: You have the right to object to the
processing of your personal data by CloudForestx, under certain
conditions.
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Right to data portability: You have the right to request
CloudForestx to transfer your data that we have collected to another
organization, or directly to you, under certain conditions.
-
Right to complain to the Data Protection Authority (DPA): European
citizens have the right to file a complaint with a supervisory authority.
Changes to This Privacy Policy
We might update our Privacy Policy from time to time.
Contact Us
In the case of any questions about this Privacy Policy or the information
that we collect, please contact us at CloudForestx contact ID.
